Frequently Asked Questions
Thank you for visiting Country Lane Florist for your fresh flower arrangement, and gift needs. To help our online customers, below are some frequently asked questions. We look forward to serving you and creating your next fresh flower bouquet.
When Will My Flower Order Be Delivered?
Country Lane offers same-day delivery on orders placed by 9 a.m. to addresses within our local 63645 zip code.
Orders placed after 9 a.m. or outside of our local service area will be processed and delivered by the next business day.
Is Country Lane Florist and Gift Open on Holidays?
Country Lane Florist and Gift is closed on the following holidays: New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving and Christmas.
Can Flower Arrangment for Funeral Services be delivered on Sunday?
Yes, Country Lane Florist delivers flower arrangement for funeral services on Sunday for arrangements that have been ordered prior to Sunday during regular business hours, however, we do not take or process and new orders on Sunday.
Which Funeral Homes Do You Deliver To?
We deliver to local Fredericktown Missouri funeral homes including Follis and Sons Funeral Home, and Wilson Funeral Home.
We can also arrange for delivery to any other funeral home in the United States.
When Will My Online Flower Order Be Processed?
Country Lane Florist reviews and processes all orders during normal business hours. Orders placed outside normal business hours will be processed the next business day.
What Is Your Substitution Policy?
Under some circumstances, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country and during certain times of the year. The utmost care is taken to ensure the overall the style, theme and color scheme of the arrangement, always using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays.
How Can I Ensure My Flowers Are Delivered On-Time?
To help ensure the on-time delivery of your flower order during the busy holiday season, it is best to place your order at least one day prior to the following major holidays:
- Thanksgiving Day
- Christmas Day, New Year’s Day
- Valentine’s Day
- Administrative Professionals Week
- Mother’s Day
- Memorial Day
- Father’s Day
- Independence Day
- Labor Day
If you have specific questions, or need help in any way, please don’t hesitate to contact our shop directly at: (573) 783-6444, our friendly and knowledgeable staff is ready to assist you.